OnStar Turn-by-Turn Navigation Setup Guide and FAQs

Thanks to features like in-car navigation, the days of asking strangers for directions or consulting an unwieldy map while navigating unfamiliar streets are long gone.

What Is OnStar Turn-by-Turn Navigation?

OnStar Turn-by-Turn Navigation is a subscription-based GPS feature that provides automated, voice-guided navigation instructions and visual cues through your vehicle’s audio system, touchscreen display, and instrument cluster.

How Do I Turn on Turn-by-Turn Navigation?

To turn on turn-by-turn navigation, open your preferred mapping app (such as Google Maps or Apple Maps), search for your destination, select your preferred route, and tap Start.

How Do I Adjust My Route?

Drivers can easily adjust their OnStar route while driving using voice commands, the blue OnStar button, your vehicle’s mobile app, or your Chevy’s in-vehicle navigation settings.

Voice Commands

By pressing the voice command button, drivers can use specific commands, such as the examples below, to adjust their route:

• “Update route” will refresh or recalculate your current path.
• “Route preview” conveniently plays a preview of the route to your destination.

Live Advisor Assistance

Pressing the blue OnStar button lets drivers speak directly with a live advisor to change destination, add a stop, or request a new route.

Mobile App & Real-Time Rerouting

The Automatic Rerouting function detects wrong turns or deviations and prompts you to choose a new route or updates automatically.

Drivers can use the myChevrolet app to search for a new destination and send updated turn-by-turn directions directly to their car.

Maps+ and Built-In Navigation Settings

Chevy owners can also adjust their route on their vehicles’ OnStar Maps+ or built-in navigation by tapping the gear/settings icon on the map screen and toggling their preferences.

OnStar Turn-by-Turn Navigation FAQs

Here are some frequently asked questions you might have about OnStar Turn-by-Turn Navigation.

What Is the Difference Between Turn-by-Turn Navigation and Map Navigation?

Turn-by-turn navigation provides drivers with real-time verbal and visual step-by-step instructions for their immediate next move, whereas map navigation displays only the full route layout.

Do You Have to Pay for OnStar to Use Navigation?

OnStar Turn-by-Turn Navigation requires an eligible OnStar plan or trial and a compatible vehicle. Other navigation features have different requirements, so confirm which OnStar services are included with your Chevrolet.

Are All Areas Covered by Turn-by-Turn Navigation?

No, but approximately 98 percent of the U.S. population is covered.

Drivers traveling through an area where OnStar Turn-by-Turn Navigation isn’t available can press the blue OnStar button to get live driving instructions from an advisor.

Can You Get Directions Without an Exact Address?

Yes, drivers can press the blue OnStar button to speak with an OnStar Advisor for help.

How Do You Repeat Directions or Cancel a Route?

To repeat an OnStar Turn-by-Turn Navigation instruction, say “Repeat.” To stop guidance, say “Cancel route.”

Detailed voice commands are in the Quick Reference Guide in your OnStar manual.

Learn More at Betley Chevrolet

Learn more about the convenience of features like OnStar Turn-by-Turn Navigation at Betley Chevrolet.

Explore new Chevrolet vehicles or browse pre-owned vehicles at Betley Chevrolet in Derry, NH. Our team can help you check which navigation features are available on the model you’re considering.

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